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MANAGED SERVICES PROVIDER
Monitor and improve your IT services.
Your Concerns
Handling IT services internally can be a headache- and your day-to-day is often occupied with putting out fires:
Density
Your system makes it impossible to handle and follow up on tech issues independently
Complexity
Complex conformity issues can lead to weak points or system failures
Responsiness
Service providers are often unresponsive, with multiple points of contact, creating inconsistencies
Our teams provide a complete and secure service: you’ll have access to a personal single point of contact, who will handle all your questions and requests, no matter how large or small – on your timeline.
Our Solutions
Server Monitoring and Maintenance
We ensure that your server is functioning properly including: installation, maintenance, updates, etc.
Your servers are at the heart of your information infrastructure – make sure that they function correctly by entrusting us to manage their operations and security. With diverse experiences in server management, our team will assist you with configuration and installation, updates and optimization, data storage and hardware maintenance.
Network Infrastructure
We observe and maintain your telecommunications equipment and infrastructure.
Optimize your network productivity with our services! Our experienced teams will monitor your network infrastructure to allow you and your employees to focus on business. Our teams’ expertise includes installing and maintaining routers, network switches, firewalls and other WiFi hardware.
Telecommunications
We install and improve your phone system to reduce costs.
Efficient telecommunications management is essential to ensure positive customer service and reduce VoIP interruption or issues (by up to 80%). Our experts can assist you in this area by :​
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Securing your telephone network : installing firewalls, updating software and auto-saves, etc.
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Improving your customer service experience: adding welcome menu and redirection to voicemail, inserting hold music, etc.
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Connecting your phone lines and your CRM: importing your customer information into your telephone applications, creating an automatic call log history, etc.
IT Support
We are available 24/7 for any questions or urgent issues related to your system.
Our work isn’t limited to one-off problems: at GMES, we are committed to providing personalized long-term support. Our team can be reached by email, phone, voicemail, or via our dedicated client portal, at any time of day or night.
What we Offer
Our Clients say it Best:
“Testimonials provide a sense of what it's like to work with you or use your products. Change the text and add your own."
Alexa Young, CA
